The COVID-19 pandemic brought unprecedented challenges for the logistics sector, from coping with
disruption to staffing levels caused by lockdowns, sickness and self-isolation, to keeping the UK economy
supplied with all the goods it needs to function.
Naturally, hiring managers in the logistics sector are looking for people who have the right skillsets and
attributes to work in this challenging industry. While relevant education and industry experience are
definite plus points, there are plenty of skills that you can highlight or hone to advance your career in this
exciting field.
Here's our pick of the top skills which will impress prospective employers and help take your logistics
career to the next level.
Technical Skills
As with every field of work, specialist knowledge can help you advance your career. While some of these
technical skills can be learned through formal education, others can be gained through work experience
in other fields or on the job.
1. Data Analysis
In this industry, data is key - all good logistics managers need to be able to read and analyse data to
recognise different trends and patterns that are useful to their firms. The ability to use spreadsheets to
plan and execute projects is also important, along with strong mathematical skills, which are valuable
when it comes to calculating pricing and delivery times.
2. Industry Knowledge
Being clued up on the latest trends, technologies and developments in the industry can give you an edge
at work or during the recruitment process. Industry knowledge helps make sure that a company’s
processes are competitive, efficient, and delivering the best value for clients.
3. Ability to embrace new technology
Technology affects everybody and this is especially true in the logistics sector. With companies looking
to remain competitive, the introduction of new technology in especially relevant in this sector. This
gives people excellent opportunities to increase their skills as time moves on.
People Skills
Although the logistics industry may have a reputation for being highly data and technology-led, it’s
important to remember that supply chains cannot function without the people involved at each stage.
Logistics workers need to be able to communicate effectively with lots of different people – from
important clients to drivers, suppliers, colleagues and management. Here are four valuable people
skills for a career in logistics.
1. Conflict management
At the heart of logistics is the people and sometimes coordinating a lot of people can cause conflict (as
we all know!) A successful logistics worker will look to minimise conflict and help with solutions where
needed.
2. Teamwork
Logistics companies are always goal-orientated, and a logistics worker will have to work with a large
and diverse range of people in order to achieve these goals. Therefore, solid teamwork skills are
essential.
3. Customer service
The end customer is always the focus in Logistics. Customer service is a key driver for the industry as
consumers will always expect goods in a timely and efficient way. The major logistics companies are
continuously looking at ways to improve customer relationships and increase customer satisfaction.
4. Interpersonal skills
Throughout a logistics worker’s career, they would have to meet, work with, and rely on a wide range of
people. To do this effectively they must have strong interpersonal skills, which can be used for
relationship building.
Soft Skills
Soft skills, also known as core skills, relate to how you work and are the attributes which help you success
in the work place. They are also desirable in any sector and are highly transferrable, so having a range of
soft skills can help if you’re changing career. Here are five of the most desirable soft skills for working in
logistics.
1. Organisational skills
Logistics companies rely on incredibly high levels of organisation. Successful logistics professionals
have the ability to plan, schedule and deliver goods on time. Poor organisation can lead to increased
costs and dissatisfied customers.
2. Solutions-orientated
Problems will always occur in logistics. Successful people will be solution oriented and look to
minimise problems before they happen and be quick to respond if they do happen. They apply logic to
situations and look at many possible solutions to problems.
3. Accountability
Everybody in the logistics team has an important role to play, because as we know, a chain is only as
strong as its weakest link. By being accountable and responsible for their work, a logistics professional
contributes to the overall success of the team and the company.
4. Results-driven
The majority of workplaces are target driven these days and logistics is no different. Successful
employees look to exceed their targets but also have to continually improve their work process to
achieve these results more efficiently.
5. Innovation
Logistics companies depend on workers who can innovate and make the old ways of doing things
better. This is one of the reasons why logistics is an exciting sector to work in because the work is
continually evolving, and never gets stale!
Still thinking about a career in logistics? Have you got what it takes? Get in touch with your local
expert to see if you could be the right fit. Or, search the latest transport and logistics jobs here.